Call Management

Get the most out of your numbers with our advanced Call Management features

As much as call management is about the practicalities of taking calls it's also very much about developing your brand, improving your professional image and developing your customer experience.

XBTEL Call Studio

Using the XBTEL Call Studio, you can build communications applications and multi level call flows. This visual tool allows you to build communications applications and implement advanced call flows, using a simple interface and with little to no code.

You can create flows to handle inbound voice calls by playing prerecorded messages, prompting the user for input, and execute actions based on the input to route calls to a particular agent or group of agents.

Have a question about our call management features?
Contact us and a member of our team will be in touch to discuss your needs.